![]() The Automated Response Menu is optional as well and if one is not configured, the call will move on to the next section called "Voicemail". The "Automated Response Menu" section gives you the opportunity to create a menu for your callers to interact with. Alternatively, if a greeting is configured in the "Receive Calls" section or if any Operators are configured, calls will move on to the "Automated Response Menu" section after the greeting plays and/or if no Operators answer the phone. The "Receive Calls" section is optional and if no settings are in place calls will immediately move to the "Automated Response Menu" section. An "Operator" is typically a user in your Better Voice account but can also be an external phone number if needed. Secondly, you can configure "Operators" to receive calls immediately at the start of each call. Here you can optionally set an initial greeting you'd like callers to hear when they dial your number. The first section to configure is the "Receive Calls" section. Think of this number as your business number or marketing number. When configuring an extension, you can choose to assign an existing number to it, or to reserve a new phone number specifically for it. Your Extensions are the basis for configuring a Better Voice phone number for your business or company needs. This is used for services, like, that can be used to sync your Better Voice activity with other services. Also, if you want to adjust the frequency of the Call Receipt you can select "Never", "First Time Callers".Īt the bottom of your Account Settings page you'll see your API Token. ![]() If you wish to edit the Call Receipt message, you can simply edit that text field. The Call Receipt is an automated text message that is sent to your first time missed calls that 1) includes your "Receipt Message" and 2) includes a link for the caller to access details about their call, like the date and time, and keep for their records. The "Time Zone" setting will be used to place call and text message activity in your local time zone across all of the Better Voice apps.Īlso on the Account Settings page you'll see an option for "Receipt Message" and "Receipt Frequency". The email address on this page is the default email address used to send you voicemail notifications. On your Account Settings page can update your contact information. ![]()
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